About SERVPRO of Council Bluffs / Missouri Valley

Our History

Since 2007, SERVPRO of Council Bluffs/Missouri Valley has been helping people in Western Iowa including communities near Dunlap, Minden, and Glenwood. More than 2500 customers have called upon our team for their restoration needs. SERVPRO of Council Bluffs/Missouri Valley is part of a nationwide system of qualified franchises headquartered in Tennessee and founded in 1967.

Committed to Our Community

SERVPRO of Council Bluffs/Missouri Valley seeks opportunities to serve our surrounding communities. We enjoy meeting the needs of people in the Greater Council Bluffs area. Volunteering our time to organizations such as Habitat for Humanity is a part of who we are.

Our Owners

SERVPRO of Council Bluffs/Missouri Valley is owned by Rick and Coleen Hovanec. They have three sons: Logan, Brandt, and Dustin. Rick and Coleen provide a work culture of encouragement, trust, and honesty. Their care and concern for others is reflected by their employees on every job.

Our Employees

SERVPRO of Council Bluffs/Missouri Valley is dedicated to maintaining a team of hard-working, compassionate, and knowledgeable employees. You can meet our team here: https://www.SERVPROcouncilbluffsmissourivalley.com/employee-photos

Team members receive ongoing training through SERVPRO’s Corporate Training Facility. They also carry multiple certifications which meet IICRC industry standards: https://www.iicrc.org/page/IICRCStandards

Why SERVPRO? / The SERVPRO Difference

The team at SERVPRO of Council Bluffs/Missouri Valley is trained in water and fire remediation, mold mitigation, and biohazard removal. We serve homeowners and business owners 24/7. No matter the job, our team is committed to providing the highest level of professionalism. We also offer pre-disaster emergency ready planning (ERP) for your business free of charge. Call us today at 712-256-6616.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician


  • Better Business Bureau of Nebraska
  • Greater Omaha Chamber of Commerce